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MONTROSE MEMORIAL HOSPITAL'S

5-STAR CUSTOMER SERVICE

 

 

Our desire is to give individualized care that meets or exceeds our customers expectations.  Our friends and family deserve excellence.  Our desired outcome is that our customers will choose us and help keep us strong and healthy, so we can continue to provide exemplary service to our community. 

 

Our 5 - Star Customer Service Standards:

 

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Show the way
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Make it right
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Pass a smile
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Take time to listen
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Look the part

 

 

Actual Comments From Satisfied Patient and Families
Note: Certain portions of patient and family comments have been omitted to comply with HIPAA regulations and to ensure patient confidentiality.
Samples #1 Samples #2

 

"We are Friends and Family Caring for Friends and Family"

 

 

Montrose Memorial Hospital

800 South Third Street

Montrose, CO  81401

(970) 249-2211  (970) 240-7350  Fax

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