Patient Financial Services - FAQ

Billing/Insurance/Financial Options

When you are injured or ill, the last thing you want to think about is how to pay your bill.  Our Patient Financial Representatives are available to make the payment process as easy as possible for you.

Will Montrose Memorial Hospital bill my insurance for me?

  If you are insured and have given us your current insurance information, we have already billed your insurance company.

  We allow 30 days from billings for your insurance company to make payment.  If your account is not paid in that time, we will ask you to help obtain payments from your insurance company.

  You are responsible for charges not covered by your insurance.  Your insurance can provide you with more information about your benefits.

  To save paper and resources, itemized hospital bills are not automatically mailed to all patients.  You may request an itemized copy of your hospital bill by calling 970-252-2687 or on-line by going to My Bill. 

What types of payment arrangements are available?  Our payment options include:

  Payment in full – You can pay your bill with cash, check, credit card, debit card. We accept all major credit cards.

  Discounts are available for prompt payment if you do not have insurance.

  Financial arrangements if you do not have insurance or have a balance due after insurance payment.

  Interest free payment arrangements for up to 12 months.

  Loans for terms longer than one year.

 We are here to help.  If you have questions, please call our office at 970-252-2687.

Will you hold my account if the charges are the result of an injury?

  We cannot delay charges while liability claims or legal action is pending.  Full payment remains the responsibility of the patient.  Upon proper authorization, Montrose Memorial Hospital will make the records available to necessary parties.

What if I do not have insurance?

  Montrose Memorial Hospital recommends that you contact agencies that can enroll you in public assistance programs such as Medicaid, Medicare, Disability, Veterans Administration, or Children’s Health Insurance Program (CHIP).

What if I cannot pay my bill?

  You may be eligible for financial assistance.

  If you can’t afford your medical bills, we can help you apply for our financial assistance program.

  We can help you with the application and your personal information will be kept confidential.

  Our financial assistance program has clear guidelines to determine who qualifies for free or reduced charge services. Coverage is available up to 400% of poverty guidelines. 

  The amount of financial assistance is different for each person or family, depending on your financial circumstances.

  We can help you sign up for public assistance programs, such as Medicaid, Medicare, Veterans Administration Disability, and Children’s Health Insurance program (CHIP).

After reviewing these options, if you find that you are interested in financial assistance or our loan program, please contact our office for an appointment to complete your application.

You may also contact one of our Patient Financial Services representatives, Monday through Friday, 8am to 5pm at 970-252-2687.

We look forward to continuing to serve you!