Bills from your hospital care can seem complex and confusing.
Our Business Office staff helps you understand the bills and insurance coverage you are entitled to. You could receive several bills for your hospital visit. The hospital services bill is for your use of the hospital’s facilities, such as operating room, emergency department, hospital room, equipment, x-ray and imaging, laboratory services, medications, service of technicians, etc.
You may also receive bills for the services of healthcare providers who are independent of the hospital, such as physicians (radiologists, your personal physician, surgeons, pathologists, and anesthesiologists) and ambulance companies.
If You Are Covered by Medicare, Medicaid, or Other Health Insurance:
At check-in, the employee assisting you will make a copy of your insurance identification card. With this information Montrose Memorial Hospital can submit your hospital bills to your insurance company for you. If you are covered by more than one health insurance policy, such as Medicare and supplemental policy, please present all of your current cards. If your healthcare coverage requires you to pay a co-payment to the hospital for hospital care, you will be asked to pay that amount before you leave the hospital.
If You Don’t Have Your Insurance Card When You Come to the Hospital:
Within three business days, please:
Call us at 970-252-2687, or bring your card to the Business Office located on the hospital’s lower level, or Mail a copy of the card’s front and back to:
Montrose Memorial Hospital
800 S. 3rd Street
Montrose, CO 81401
or fax a copy of the card’s front and back to: 970-240-7723.
We cannot bill your insurance company without the information on your ID card.
If you have any questions about your Montrose Memorial Hospital bill, please call the Business Office at 970-252-2687 and talk to our financial counselors. Business Office hours are Monday through Thursday 7:30 a.m. to 5:00 p.m. and Friday 7:30 a.m. to noon.