National Ranking Gives MMH Four Stars for Second Year in a Row

National Ranking Gives MMH Four Stars for Second Year in a Row

 MONTROSE, CO: Montrose Memorial Hospital (MMH), an integrated healthcare delivery system, is a four-star hospital for the second year in a row according to the latest Centers for Medicare & Medicaid Services (CMS) report. The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. The results are then publicly reported at

Over 4,500 hospitals in the United States were ranked from one to five stars. The ranking is generated by a national survey called HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) which is administered to random adult patients following discharge from the hospital. The survey is not limited to patients who are Medicare beneficiaries. Hospitals publicly report patients’ ratings on seven different categories of measures including mortality, safety of care, readmissions, patient experience, effectiveness of care, timeliness of care, and efficient use of medical imaging. The star rating is an average of the public measures.

“I’m proud of our employees and clinicians for the successes we’ve had in delivering excellence for our patients,” said Steve Hannah, MHA, CEO of Montrose Memorial Hospital. “Multiple entities studying health care have consistently recognized the high quality of care delivered at Montrose Memorial Hospital. I think our patients sense the higher quality of care they’re receiving when they visit us and experience our services.”

In other recent health care rankings the hospital won three awards from Avatar Solutions related to cleanliness and patient satisfaction, and was ranked by iVantage Health Analytics to be in the top 5% of rural hospitals nationwide.

In her announcement of the annual rankings, Dr. Kate Goodrich, director of CMS Center for Clinical Standards and Quality, stated, “Today, we are updating the star ratings on the Hospital Compare website to help millions of patients and their families learn about the quality of hospitals, compare facilities in their area side-by-side, and ask important questions about care quality when visiting a hospital or other health care provider.”

About Montrose Memorial Hospital

Montrose Memorial Hospital is a 501(c)3 nonprofit healthcare system serving Montrose, San Miguel, Ouray, Gunnison, Delta, Hinsdale and San Juan counties. The health system offers a 75-bed hospital and an extensive range of inpatient & outpatient health care services, including cardiology, oncology, minimally invasive surgery, laboratory, medical imaging/radiology, Mountain View Therapy, Level III Trauma Center and the family birthing center. The health system partners with regional providers on joint ventures to meet local healthcare needs, including CareFlight air ambulance service, San Juan Cancer Center and Black Canyon Surgical Center. Montrose Memorial is the second-largest employer in Montrose County, with more than 600 employees and 100 physicians who represent 23 medical specialties. The hospital has received patient satisfaction ratings exceeding 90% since 2010.