For Patients

There is no doubt a visit to the hospital can be overwhelming or perhaps even anxious. We know that and we’re here to help. Learn more about what to bring, where you will be staying, who will take care of you and even what you will eat.

Medicare Patients: Important Information

If you are a patient with medicare, see here for important information about your visit:

>> Self Administered Drugs: What are they, and how are they billed?

>> Medicare & You: A helpful guide for learning about Medicare


During Your Stay

Visiting hours Visiting hours are 7 a.m. to 9 p.m. Some departments, including maternity and our ICU have different hours. Note: Visitation may be restricted due to COVID-19. See here for more information.

Parking All parking is free at MMH. Our Emergency Department has a reserved parking lot just for our emergent patients and visitors.

Patient Info Securely store and organize your and your family’s medical and health-related information online and have access to this critical information in the event of an emergency.

Request Medical Records If you would like to request copies of your own medical records, you must submit your request in writing to the Medical Records Department. English | Spanish

You may fax the completed form to 970-240-7761 or return it Montrose Memorial Hospital. 


Patient Rights

WHO DECIDES IF YOU CAN’T? It is your right to accept or refuse medical care. A Medical Power of Attorney can protect this right if you are unable to communicate your wishes. Please take the time to review this information.

Medical Power Of Attorney (MPOA) Every year two million people die in America. Approximately 70 percent of these people die after a decision is made to forgo life-sustaining treatment.

Medical Power of Attorney (MPOA) can help: YOU protect your right to make medical choices that can affect your life. YOUR FAMILY avoid the responsibility and stress of making difficult decisions.

Power of Attorney – PDF

Poder Medico – PDF

Children’s Rights

  • Child patients have the right to have a parent present at all times.
  • Child patients have the right to have all procedures clearly explained to you and your parents.
  • Child patients have the right to know who is caring for them.
  • Child patients have the right to be cared for safely, respectfully, and free from verbal or physical abuse.
  • Child patients parents have the right to request copies of their medical records.
  • Child patients have the right to have adequate control of their pain.

Patient Grievance
Montrose Memorial Hospital strives to exceed patient expectations for care and service. Patients, or their personal representatives, have the right to submit a verbal or written complaint 24 hours a day. For Grievance Notice information, please click here.

Photos, Video or Audio Recordings
Click here for information about the use of cameras, cell phones, laptop computers and personal electronic devices while in this facility.

CIIS Immunization Registry
MMH participates in the Colorado Immunization Information System (CIIS). If you are hospitalized or receive services at the Montrose Memorial Hospital and receive immunizations, your/your child’s shot information is entered automatically into this confidential, secure, statewide immunization registry. You may choose to exclude your/your child’s shot information from CIIS at any time. CIIS helps healthcare providers, schools, childcare centers, and individuals keep track of the shots that they and/or their children have received. Please ask during the admissions process for further information. The CIIS website provides answers to Frequently Asked Questions regarding the registry and instructions on how to opt out of the program.



After Your Visit

>> Visit our Patient Portal

>> Request your medical records: Release of Information Form – PDF (Spanish version here)

> Visit Pay Your Bill – We offer a variety of services to help you understand your bill and set up a payment plan.


Note: Patients with disabilities (which is defined by the ADA as a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment) who require help with the provision of medical or behavioral health care, activities of daily living, speaking for the patient or keeping the patient safe, may have a designated assistance person.